Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Littlehampton
GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Littlehampton collects, uses, and protects your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Littlehampton is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Littlehampton and across the UK. We act as the data controller for all personal information collected through our services.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and other clinical data relevant to your treatment
Payment information: Billing details processed securely through encrypted payment providers
Technical data: IP address, browser type, and website usage information collected via cookies
Order information: Prescription details and delivery preferences

3. How We Use Your Data

Your personal information is used for the following purposes:

To assess your suitability for weight loss treatments and issue prescriptions where appropriate
To fulfil and dispatch your orders — approved orders are typically delivered within 1 working day following pharmacist approval
To communicate with you regarding your order, treatment, or any clinical queries
To maintain accurate medical records as required by GPhC standards and UK law
To comply with our legal and regulatory obligations as a registered pharmacy
To improve our website and services through anonymised analytics

The legal bases we rely on include: the performance of a contract, compliance with a legal obligation, protection of vital interests, and where necessary, your explicit consent for processing special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies we may use include:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand site traffic and improve our services
Preference cookies: Remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

Healthcare professionals: Prescribing clinicians or GPs where clinically necessary for your care
Delivery partners: Courier services that fulfil your medication orders, limited to information required for delivery
Payment processors: Secure, PCI-compliant providers to handle transactions
Regulatory authorities: The GPhC, NHS bodies, or law enforcement where we are legally required to disclose information

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain your personal and medical records in line with NHS and GPhC guidelines, typically for a minimum of eight years from the date of last contact. Payment data is retained only as long as necessary for financial and legal compliance.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised personnel only.

8. Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also object to certain types of processing or request that we restrict how we use your information. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Littlehampton
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.